Please remain vigilant and protect your hard-earned cash at all times”, Beukes concluded. We reiterate again that FNB, will never request any security information from you over the phone and you, in turn should never give out any information over the phone. If anyone calls you claiming to be from the bank, and asks you for your OTP or a pin or password of any kind, hang up the phone immediately and report the incident to the bank. Before starting the trade, be sure to review the seller’s offer terms. Browse through the list and choose the offer that is most suitable for you. This will show you all the available offers for your selected payment method. As with any PIN or password, do not give your OTP to anyone as this step is crucial to protecting your funds. Select FNB eWallet as your payment method, enter the amount of BTC you want to buy, then click Find Offers. “We would like to tell our customers that the OTP is sufficient control as it seeks authorisation of the account/wallet holder. COVER LETTERS FOR P50 Pay with FNB EWallet to 76981238 or Orange Money on number 76981238. STEP 4: Select the Upgrade Card/Increase Limit option. STEP 3: Choose the credit card from which you want to raise your limit. STEP 2: Go to the My Bank Accounts section. What is the downside of eWallet Digital wallets could encourage overspending. What is the best way to reverse an FNB eWallet payment STEP 1: Use your username and password to log in to Online Banking. Unsuspecting clients then give up the OTP which allows the fraudsters access their eWallets for future transfers and withdrawals. Log in to your eWallet.Click My Account > Bank Accounts.Click Add New AccountFollow the prompts and fill out your bank account information.You will receive two small deposits that needs to be verified by you confirming that your bank account is valid. FNB SA 23.1K subscribers Subscribe 171K views 2 years ago RealHelp We can help you. The fraudster then calls the client with a fake excuse to attempt to obtain the OTP. - YouTube 0:00 / 0:59 How to send an eWallet on the FNB App. “We have seen this scam making the rounds again and urge our customers to take note of how it works to protect themselves”, says Elzita Beukes, FNB Communications Manager.įirst, the fraudster will a select random cell phone number and attempt to link the eWallet of selected number to their own smartphone, which triggers a notification (with an OTP – one time pin) asking to confirm if customer is indeed the one attempting to link their wallet. 1 - Online Banking, Bill Pay, Mobile Banking and Telephone Banking are free to customers with an eligible account however, there may be a fee for certain optional services. FNB eWallet allows customers to send money to anyone with a valid Lesotho cellphone number. First National Bank (FNB) is warning customers again of the eWallet scam, where fraudsters access and manage customers’ eWallet accounts on the FNB App.
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